This upgrade file works for the ZR08EN and ZR08EM POE NVR and IPC-2615D-WS Cameras.
You can find your NVR's model number on the label at the bottom of your NVR.
If you have problems on setting the motion detection, you can upgrade the NVR and IP cameras to solve your problems.
The below is the detail steps to upgrade the NVR and IP cameras:
(1). Attach is the upgrade files, after you download the files, please save the upgrade files rootfs-3536dv100 and V184.108.40.206D101500EA.img in the root directory, not save it under any other folders.
(2). You needn't open the files, please directly download the upgrade file and save it to your U-disk.
Note: it is better to use a 16GB or smaller flash drive with a Fat32 format.
(3). The files' name should be rootfs-3536dv100 and V220.127.116.11D101500EA.img, can not be have any changes,
if the files' name change to rootfs-3536dv100(1) or V18.104.22.168D101500EA.img(1), the upgrade will be failed.
(4). Before starting to upgrade, please remove the mouse and unplug the power supply,
then plug the U-disk into the NVR's USB port, and plug the power supply.
(5). It can upgrade automatically as long as it has electricity, the upgrade process need
to last several minutes, please be patient.
After upgraded, Please go to the NVR’s Main Menu > Information > System to check the firmware version.
If the firmware version of the POE NVR is V1.6.3, you can go to NVR's IPC Channel Config to check the firmware version of the IP cameras.
If the firmware version of the IP cameras is higher than V1.3.7 and lower than V1.4.1, please follow up the guide below to upgrade the IP cameras.
1) Please delete the upgrade files rootfs-3536dv100 from root directoryof your U-disk, and only save the upgrade file V22.214.171.124D101500EA.img in the root directory.
2) Please plug the U-disk into the NVR's USB port.
3) It can upgrade automatically as long as it has electricity, the upgrade process need to last several minutes, please be patient.
If the upgrade was failed, we suggest you change another U-disk or USB port to try.
If the upgrade is successful, please go to NVR's Main Menu > Setup > Alarm > Motion > Motion detection to edit the area, then click "Apply" to save your settings.
Please don't worry, if this can't help you, please feel free to contact us.